Reverse Payment

Merchants can use reverse API to void local card payment transaction.

Reversal Process for Local Card Payments:

  1. Initiating Reversal:
    • The merchant system triggers the reversal process by invoking an API with the paymentId as the parameter
    • This request is then forwarded to OTT Pay, which in turn communicates with the Payment Gateway
  2. Payment Gateway Response:
    • If the payment transaction is in the authorized state, the payment gateway proceeds to reverse the payment
    • However, if the transaction is already in the success state, the request is declined, and an appropriate error message is returned
  3. Transaction Status Update:
    • Upon successful reversal, the original payment transaction status will be updated to orderclosed
    • Merchant receives the transaction status in the response as successful or failure